499brt Privacy Policy — Your data is completely safe with us

499brt (website: 499brt.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that the personal data of every member is their most valuable asset, and protecting that data is our greatest responsibility.

This Privacy Policy clearly explains what information we collect, why we collect it, how it is stored, and what rights you have. No hidden details, no complex legal jargon — just a straightforward, transparent overview.

If you have any questions while reading this policy, our support team is always ready to help.

When you create an account and use our services at 499brt, we collect various types of information. Details are outlined below:

A) Information Provided Directly

Information you provide to us directly:

• Full name and date of birth
• Mobile Number & Email Address
• Residential address (where applicable)
• National ID / passport number (for KYC verification)
• Mobile banking number (for payment processing)

B) Automatically collected data

When you use our website or app, certain information is collected automatically:

• IP Address & Device Type
• Browser and operating system information
• Login time, logout time, and session data
• Page Visit History & Click Patterns
• Transaction records and betting history

C) Data received from third parties

In certain cases, information may be verified through trusted third parties such as identity verification agencies or payment processors. This data is used solely for security and fraud prevention purposes.

499brt never collects data without a reason. Every piece of information is used for a specific purpose:

1. Account Management & Identity Verification

Identity verification is essential to keep your account secure and to prevent multiple accounts by the same person. Your name, mobile number, and NID information are used for this purpose.

2. Transaction & payment processing

Your mobile banking number and transaction history are required to process deposits and withdrawals securely. Without this, we are unable to provide financial services.

3. Fraud & abuse prevention

Fraud detection is a key part of 499brt's Privacy Policy. Suspicious activity is identified by analyzing IP addresses, device information, and betting patterns.

4. Customer Service & Communication

Your mobile number and email are used to send support updates, important notices, and promotional offers. You can opt out of marketing messages at any time.

5. Legal & regulatory obligations

Retaining certain information is a legal requirement to comply with international anti-money laundering laws and regulatory obligations.

6. Service Improvement

499brt continuously improves its platform by analyzing which games are most popular and which features are used most — all done using fully anonymous data.

The security of your data is our top priority. 499brt follows internationally recognized security standards:

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• Server Security: Data is stored on secure, firewall-protected servers that are inaccessible to unauthorized parties.
• Two-factor authentication (2FA): Two-factor authentication can be enabled for account login.
• Regular Security Audits: Regular security audits are conducted to identify and address system vulnerabilities.
• Restricted access: Only authorized personnel can access your data, and every access is logged.

How Long Is Data Retained?

All data is retained while your account is active. Even after account closure, financial transaction records are kept for a minimum of 5 years to meet legal obligations, after which they are securely deleted.

499brt never sells or transfers your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Payment Processors

Only the information necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.

Legal Authorities

Information may be disclosed to relevant authorities in the case of a court order, government investigation, or other legal obligation. All such legal processes are properly verified before compliance.

KYC Verification Provider

Limited information is shared with approved KYC service providers solely for identity verification. These organizations operate under strict confidentiality agreements.

The 499brt website and app use cookies — small text files stored in your browser that help improve your experience on the site.

What Types of Cookies Do We Use?

• Essential cookies: Required to maintain your login session and run core site functions. These cannot be disabled.
• Performance cookies: Analyzes how quickly the site loads and identifies any issues. Only fully anonymized data is collected.
• Functionality Cookies: Remembers your preferred language, settings, and similar preferences. Disabling these may reduce site functionality.
• Analytics cookies: Used to understand which pages are visited most. You can disable these if you prefer.

Cookie settings

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

Under 499brt's privacy policy, you have the following rights over your own data:

• Right to Access: You can request to see what information we hold about you.
• Right to rectification: You may request a correction if any of your information on record is inaccurate.
• Right to erasure: Upon account closure, you may request deletion of any data that is not subject to legal retention requirements.
• Right to opt out of marketing: If you'd prefer not to receive promotional SMS or emails, you can opt out at any time.
• Right to data portability: Under certain circumstances, you may request a copy of your data in a portable format.
• Right to lodge a complaint: Any complaints regarding a privacy violation can be reported to our support team.

To exercise any of your rights support@499brt.wsSend us an email. We typically respond within 7 business days.

499brt strictly does not serve anyone under 18. Age is verified at registration, and KYC verification is mandatory in any case where there is reasonable doubt.

If it is confirmed that a minor's information has entered our system, the account will be immediately closed and all associated data will be deleted.

499brt may update this privacy policy from time to time. For any significant changes, you will be notified via SMS to your registered mobile number or by email.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update is always displayed at the top of the page.

For any questions, complaints, or requests regarding this privacy policy, please contact us:

• Email: support@499brt.ws
• Live chat: Chat button at the bottom right corner of the website
• Hours: Bangla support available 24/7, 7 days a week